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5 Steps for Gaining Emotional Buy-In for Your Emergency Response Program

5 Steps for Gaining Emotional Buy-In for Your Emergency Response Program

Developing and maintaining an Emergency Response Program makes sense from an intellectual standpoint. It’s their intellect that drives safety managers and others to engage in emergency response planning.

Emergency Response, Family Assistance, Safety Culture & Promotion, Safety Systems (SMS)

Emergency Response Team Training: How to Ensure Your Program Succeeds

Emergency Response Team Training: How to Ensure Your Program Succeeds

Often in the wake of serious mass transit accidents or other significant world events, stakeholders look to implement an Emergency Response Plan (ERP). Unfortunately, they may see it as a comprehensive solution to their needs when, in fact, that’s not...

Emergency Response, Family Assistance, Safety Culture & Promotion, Safety Training

What You (and Your Customers) Should Expect of Your Business Continuity Plan

What You (and Your Customers) Should Expect of Your Business Continuity Plan

“Action springs not from thought, but from a readiness for responsibility.” -Dietrich Bonhoeffer, German theologian When it comes to business continuity planning, one trait that seems to be common to successful organizations is a corporate culture of readiness and responsibility....

Business Continuity Plan

Achieving Clarity on Emergency Family Assistance

Achieving Clarity on Emergency Family Assistance

“…and I said, ‘Mr. President, we had an accident today. It’s a disaster.’ And his first response was, ‘Where are the families? Are you taking care of them?…'”— An excerpt from the recollections of former NASA Administrator Sean O’Keefe. “Comm...

Emergency Response, Family Assistance

Achieving Clarity on Emergency Family Assistance, Part II: NTSB and Family Assistance

Achieving Clarity on Emergency Family Assistance, Part II: NTSB and Family Assistance

“When it comes to working with survivors and family members, I recognize that there are resource limitations, cultural sensitivities and, quite frankly, emotional anxiety. But I will tell you three things: It is the right thing to do; You can’t...

Emergency Response, Family Assistance

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